I heard from a potential customer the other day who had tried to buy ‘Manhunt’. This persistent soul had tried each of the three online stores where ‘Manhunt’ is available, Smashwords, PayLoadz, and Lulu and had been put off by the registration process on two of them and was unable to use the PayPal software on the third.

Jack's not happy
When you’re a self-published author with no reputation and no marketing budget, selling books is not easy (even at $1.99!) People don’t know you’re there, or, if they happen to stumble across you (like you, Dear Reader) they have no particular confidence that your book will be worth buying – there are no reviews, their friends or favourite blogs haven’t recommended it, and the book is self-published, so it doesn’t even have the quality assurance of some unpaid intern at a publishing house having cast their eye over it. Yet some people will take a chance and sport a couple of bucks on the possibility of discovering a new author.
For these brave and wonderful souls to be thwarted by the inadequacies of a poorly-written e-commerce site, is an absolute catastrophe for the writer. It is also incredibly bad business for the book-selling sites. What on earth are they thinking of deanding a registration to buy a $2 e-book? And don’t they ever test their software?
Yet the sites do actually work – sometimes – and some people do make it through the ordeal and buy my book. If you’re one, you have my heartfelt thanks for your efforts. I sincerely hope you enjoy the book.
Anyone else who has been having difficulty buying ‘Manhunt’ please let me know. I’m looking into alternative was to sell this book, believe me.
June 28, 2009 at 6:12 pm
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July 2, 2009 at 8:36 pm
I’m not sure I can purchase Manhunt at the moment….something to do with a UK debit card not working with dollars. There’s been quite a lot of problems due to this. I’ll have to look into it.
July 2, 2009 at 8:53 pm
Thanks, Lawrence. You are confirming my worst fears. I suppose the banks have got more to worry about at the moment than getting their software to work properly.
July 2, 2009 at 9:02 pm
I’m sure it will work out. All the best and congratulations on getting your novel out there.
July 4, 2009 at 7:35 pm
Hi Jack,
Thanks very much for the attached copy. Just seen the email now. I will send you my thoughts in due course.
Best wishes,
Lawrence
July 11, 2009 at 7:54 pm
Hi,
Nearly finished your book. Some v.good writing. I will get a review to your email at the end of next week by the latest.
July 11, 2009 at 8:44 pm
Thanks, Lawrence, that’s really great to hear! (You should also try the new novella I’ve just put up. I like it even better than ‘Manhunt’.) If your review is going to say nice things, maybe you could put it on Smashwords. That would really help me.
Thanks again for doing this.